Privacy Policy
A clear and direct explanation of the information we need to fulfill and deliver your orders, how we use and protect it, and your personal data rights.
The Daily Basket is committed to respecting and safeguarding your privacy. We collect only the minimum information necessary to process and deliver your orders in New Cairo, and we never sell or share your details with external marketing third parties.
1. Information We Collect
We operate a simple guest checkout process, which means you do not need to create an account or remember a password to shop with us.
When you place an order, we collect only the essential operational details required for delivery:
- Name and Mobile Phone Number: To confirm order details and coordinate doorstep delivery when the courier arrives.
- New Cairo Delivery Address: District, street, building number, apartment/floor, and any landmarks to ensure accurate delivery.
- Delivery Notes (Optional): Any specific instructions you provide for the courier (such as gate directions or change requests).
- Local Shopping Cart: Items in your cart are temporarily stored locally on your device to keep your basket active while browsing.
- We do not collect passwords or customer account credentials.
- We do not collect or store credit or debit card numbers (all orders are Cash on Delivery).
- We do not collect national identity numbers or sensitive personal details.
- We do not use intrusive cross-site advertising trackers or third-party data brokers.
2. How We Use Your Information
We use your personal information solely for direct operational purposes:
- Order Fulfillment: Confirming product availability with suppliers, packing your order, and completing doorstep delivery.
- Customer Care: Calling you if an item needs substitution, and coordinating courier arrival at your building.
- Records & Support: Maintaining order records for commercial record-keeping and processing return or warranty requests.
3. Service Providers & Data Retention
To operate our digital store reliably, we work only with trusted technical service providers as strictly necessary to fulfill orders:
- Hosting & Database Infrastructure: To securely store order records, with administrative access strictly restricted to authorized staff.
- Operational Order Alerts: To transmit internal order notifications directly to our fulfillment and dispatch team.
- Data Retention: We retain order information only for the period necessary to complete fulfillment, meet accounting needs, and handle customer support.
4. Your Personal Data Rights
You have full rights regarding your personal information held with us:
- Review & Access: You may request to review the details we hold regarding your orders.
- Correction: You may ask us to correct or update any inaccurate contact or delivery details.
- Deletion: You may request the deletion of your personal contact records once operational fulfillment and record-keeping requirements have elapsed.
To exercise any of these rights or ask any questions regarding your data, please contact our customer care team directly.